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Terms of service

The terms that govern your use of RingHouse’s AI voice agent services.

Last updated  ·  January 14, 2025

01

Acceptance of Terms

By accessing or using RingHouse’s AI voice agent services (“Services”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

02

Description of Services

RingHouse provides AI-powered voice agent solutions for businesses, including automated call handling, appointment scheduling, lead qualification, and customer service automation. Our Services are designed to help businesses capture missed calls and improve customer engagement.

03

Account Registration

To use our Services, you must:

Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Be at least 18 years old or have legal authority to bind your organization
04

Acceptable Use

You agree not to use our Services to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful, offensive, or illegal content
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of our Services
Engage in fraudulent or deceptive practices
05

Payment Terms

Service fees are based on your selected plan and usage. All fees are non-refundable unless otherwise specified. We reserve the right to modify pricing with 30 days’ notice. Failure to pay may result in service suspension or termination.

06

Intellectual Property

All content, features, and functionality of our Services are owned by RingHouse and protected by intellectual property laws. You retain ownership of your data but grant us a license to process it as necessary to provide our Services.

07

Service Availability

We strive for reliable service but do not guarantee uninterrupted operation. RingHouse is not liable for downtime, carrier filtering, or third-party outages.

Carrier Disclaimer

RingHouse relies on third-party telecommunications providers to deliver calls and messages. Carriers may block, filter, delay, or fail to deliver messages at their discretion. RingHouse is not responsible for carrier actions, message deliverability, or network performance.

08

Limitation of Liability

To the maximum extent permitted by law, RingHouse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

09

Indemnification

You agree to indemnify and hold harmless RingHouse and its affiliates from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

10

Termination

Either party may terminate the service agreement with 30 days’ written notice. We may suspend or terminate your access immediately for violation of these Terms. Upon termination, your right to use our Services ceases, and we may delete your data after a reasonable retention period.

11

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Travis County, Texas.

12

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Continued use of our Services after such changes constitutes acceptance of the modified Terms.

13

Contact Us

For questions about these Terms of Service, please contact us at hello@ringhouse.io.