RingHouse v3.0
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Who it’s for — Call Centers

Take the volume your agents should never have touched.

Tier-zero calls, overflow, after-hours and outbound lists handled by agents that never queue — so your people spend their time on the calls that need a person.

Where it takes load off.

01

Tier zero

Hours, balances, order status, resets, appointment changes — resolved without a human.

02

Overflow

Spikes and seasonal peaks absorbed instead of pushing hold times past the point of abandonment.

03

After hours

Nights, weekends and holidays covered at the same standard as your day shift.

04

Outbound lists

Reactivation, reminders and follow-ups dialled in parallel out of your CRM.

05

Screening and intake

Verified, qualified and summarised before the call reaches a live agent.

06

QA at full coverage

Every call scored on intent, tone, adherence and outcome — not a two percent sample.

Fits the stack you already run.

RingHouse sits in front of your existing telephony and CRM rather than replacing them, so nothing about your agent workflow has to change.

Telephony integration

Twilio, RingCentral, Dialpad, Aircall, Nextiva, Vonage, 8x8 and SIP.

Warm transfer with context

The agent picks up knowing who is calling and what has already happened.

Compliance windows

Pacing, dialling hours and consent rules enforced per campaign.

Reporting you can audit

Recordings, transcripts and scores on every interaction.

Point your overflow at us for a week.

We will report back on what got resolved and what came to your agents.

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