v3.0
Tier-zero calls, overflow, after-hours and outbound lists handled by agents that never queue — so your people spend their time on the calls that need a person.
Hours, balances, order status, resets, appointment changes — resolved without a human.
Spikes and seasonal peaks absorbed instead of pushing hold times past the point of abandonment.
Nights, weekends and holidays covered at the same standard as your day shift.
Reactivation, reminders and follow-ups dialled in parallel out of your CRM.
Verified, qualified and summarised before the call reaches a live agent.
Every call scored on intent, tone, adherence and outcome — not a two percent sample.
RingHouse sits in front of your existing telephony and CRM rather than replacing them, so nothing about your agent workflow has to change.
Twilio, RingCentral, Dialpad, Aircall, Nextiva, Vonage, 8x8 and SIP.
The agent picks up knowing who is calling and what has already happened.
Pacing, dialling hours and consent rules enforced per campaign.
Recordings, transcripts and scores on every interaction.
We will report back on what got resolved and what came to your agents.