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Privacy policy

What information we collect, how we use it, and your rights regarding that information.

Effective date  ·  January 2026

Who we are

AIRSALES LLC (“RingHouse,” “we,” “our,” or “us”) operates the website RingHouse.io and provides AI-powered call handling, messaging, and customer communication services for businesses.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information we collect

We may collect the following categories of information:

Contact information such as name, phone number, and email address
Call data including recordings, transcripts, timestamps, and caller metadata
SMS and MMS message content and delivery metadata
Service usage data and logs
Business account information for our customers
Technical data such as IP address, device type, and browser information

How we use information

We use this information to:

Provide call handling, routing, and AI receptionist services
Send operational SMS messages such as call summaries, confirmations, and follow-ups
Deliver notifications and service-related communications
Improve and monitor system performance
Comply with legal and carrier requirements
Prevent abuse and fraud

We do not sell personal data.

SMS and messaging

RingHouse enables SMS and MMS messaging as part of its service. Messages may be sent in response to inbound calls, form submissions, or customer interactions.

Message frequency varies based on activity.

Standard message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For help, reply HELP.

RingHouse does not send mass marketing messages on its own behalf.

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages. RingHouse does not guarantee message delivery, as carrier filtering, network conditions, and recipient device settings may affect transmission.

Consent

All SMS messaging requires express consent from the recipient. Consent may be provided verbally, in writing, or through interaction with a business using RingHouse.

Our customers are responsible for ensuring they have lawful consent before messaging any contact.

Sharing of information

We may share data with trusted service providers solely to operate our services, including:

Telecommunications providers (e.g., Twilio)
Cloud hosting providers
Analytics and monitoring services

These providers are authorized only to use information as necessary to provide services to RingHouse.

We may also disclose information if required by law or to protect our rights and users.

Data retention

Call recordings, transcripts, and message data are retained for operational and quality purposes. Retention periods vary by account configuration and legal requirements.

Customers may request deletion of data associated with their account by contacting support.

Your rights

You may request:

Access to your personal data
Correction of inaccurate data
Deletion of your data, subject to legal requirements

Requests may be sent to: hello@ringhouse.io

Security

We implement reasonable technical and organizational safeguards to protect information from unauthorized access, loss, or misuse.

Changes

We may update this policy from time to time. The effective date will reflect the most recent version.

Questions about this policy: hello@ringhouse.io